Contact
The routes that work today.
Lyra is made in Dubai. Pick the route that fits, or write to the team with the form at the end of this page.
routes, 06
Pick the line that fits.
You want to try it
Request access
Send your company details from the portal’s register page. The request goes to the team that approves trials, and an approved company gets 15 days with no card.
You have an account
Sign in
Sign in to the portal to open the tool, your projects and the Windows app download.
You are a dealer
Your dealer portal
The design tools are already in your dealer portal, next to your orders and prices.
Something is not working
Support and troubleshooting
Fixes for a missing plan, wrong dimensions, a speaker aimed the wrong way, a missing report and where a project is saved.
A question about price or billing
Pricing and the invoice
Plans, VAT, currency, renewals and how the dealer quarter works, answered on the pricing page.
Anything else
Write to the team
For everything else, use the form at the end of this page. It goes to the people who make the tool, and the reply comes by email.
before you write
Help us help you in one message.
Whatever the route, a few details save a round of questions.
- Your companyThe company name on your account, or your dealer name.
- Where you wereThe web app or the Windows app, the project, and the discipline and view you had open.
- What happenedWhat you did, what you expected and what you saw instead. A screenshot helps.
- The versionThe version the tool shows, such as v2.0.0. Errors already send an anonymous report, without project data.
Not a company?
There is no plan for individuals today. If you would use one, tell us what you need.
write to us
Send a message straight to the team.
Questions, a quote for a bigger team, a brand you want in the library, or something the routes above do not cover. A person reads every message.